Advanced Security and Monitronics' state-of-the-art monitoring station offers advanced telecommunications, computing, and power technology to deliver the fastest alarm response and service-call support available.


Advanced Monitoring Technology
  • Utilizing the Advanced MLR 2000 Virtual Receiver
  • Meets or exceeds all UL and NFPA standards
  • Triple redundant alarm processing / dual back-up power
  • Cellular For Both Backup and Primary Communication
  • Supports the largest two-way voice program in the country
Provided Services
  • Open/close services
  • UL Fire monitoring
  • Cellular monitoring backup and primary
  • Environmental sensors
  • And more
CSAA  Five Diamond Certified
        1) Random inspections and quality criteria standards by UL/FM.
        2) Commitment to the highest levels of customer service.
        3) 100% of its central station operators certified using the CSAA
        4) Commitment to raising the industry standards through CSAA
        5) Commitment to reducing false dispatches.

Central Station employees are highly trained and graded regularly on performance - and the Central Station Alarm Association (CSAA) has awarded Monitronics with its prestigious Five Diamond Certification. This certification indicates that 100% of the company’s central station operators have achieved proficiency and certification.

All CSAA-recognized companies must have demonstrated an exceptionally high level of responsibility to their local community and customers. Less than 2% of all central stations in the US have reached Five Diamond Certified status; Monitronics was the first Central Station of our size to achieve this status. “This certification signifies our commitment to being the nation’s top-level central station,” says CEO Mike Haislip.


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